AGENCY: Salt Lake City (Utah). Community Affairs

SERIES: 16404
TITLE: Citizen's complaints log
DATES: 1980-2015.
ARRANGEMENT: Chronological

DESCRIPTION: This log is used to record complaints received through the city's "NEED" line (535-6333). Information is entered into the log as a call is received and includes: name, address and telephone number of the caller; reason and location of the complaint; department and person routed to; and action number. At this point, information is entered into the computer generating the 'Action Order'.

RETENTION

DISPOSITION

RETENTION AND DISPOSITION AUTHORIZATION

These records are in Archives' permanent custody.

APPROVED: 08/1987

FORMAT MANAGEMENT

Paper: Retain in Office for 1 year and then transfer to Agency Record Center. Retain in Agency Record Center for 5 years and then destroy.

APPRAISAL

Administrative Legal

This retention is based upon the administrative needs expressed by the bureau and the statute of limitations period UCA 78-12-24.

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