AGENCY: Salt Lake City (Utah). Community Affairs

SERIES: 16405
TITLE: Citizen's complaints action orders
DATES: 1980-2015.
ARRANGEMENT: Chronological

DESCRIPTION: This automated system records complaints received through the city's "Need" line (535-6333). Information is entered into a log as call is received then information is entered into the computer generating the "Action Order" which is then routed to responsible department and person. Action orders are returned to Community Affairs within a two week period with a response added.

RETENTION

DISPOSITION

RETENTION AND DISPOSITION AUTHORIZATION

These records are in Archives' permanent custody.

APPROVED: 08/1987

FORMAT MANAGEMENT

Paper: Retain in Office for 1 year and then transfer to State Records Center. Retain in State Records Center for 5 years and then destroy.

Computer magnetic storage media: Retain in Office for 2 years and then put to tape.

Computer magnetic storage media: Retain in Office for 1 year and then Erase.

Paper: Retain in Office for 4 years and then Erase.

APPRAISAL

Administrative Legal

This retention is based upon the administrative needs expressed by the bureau and the provisions of the statute of limitations (UCA 63-12-24).