AGENCY: Salt Lake City (Utah). Community Affairs
SERIES: 16405
TITLE: Citizen's complaints action orders
DATES: 1980-2015.
ARRANGEMENT: Chronological
DESCRIPTION: This automated system records complaints received through the city's "Need" line (535-6333). Information is entered into a log as call is received then information is entered into the computer generating the "Action Order" which is then routed to responsible department and person. Action orders are returned to Community Affairs within a two week period with a response added.
RETENTION
DISPOSITION
RETENTION AND DISPOSITION AUTHORIZATION
These records are in Archives' permanent custody.
APPROVED: 08/1987
FORMAT MANAGEMENT
Paper: Retain in Office for 1 year and then transfer to State Records Center. Retain in State Records Center for 5 years and then destroy.
Computer magnetic storage media: Retain in Office for 2 years and then put to tape.
Computer magnetic storage media: Retain in Office for 1 year and then Erase.
Paper: Retain in Office for 4 years and then Erase.
APPRAISAL
Administrative Legal
This retention is based upon the administrative needs expressed by the bureau and the provisions of the statute of limitations (UCA 63-12-24).