AGENCY: Department of Health. Bureau of Information Technology
SERIES: 81382
TITLE: Computer problem logs
DATES: 1980-2006.
ARRANGEMENT: Chronological
DESCRIPTION: This is a record of service calls and repairs to computer equipment. This is used by the bureau to see if equipment has continuing problems and should be replaced. The information includes the date and time of the call, the device number, the port number, the serial number, the name of the contact, a description of the problem, and the date and time the problem was resolved.
RETENTION
Retain for 2 year(s)
DISPOSITION
Destroy.
RETENTION AND DISPOSITION AUTHORIZATION
These records are in Archives' permanent custody.
APPROVED: 06/1987
FORMAT MANAGEMENT
Paper: Retain in Office for 2 years and then destroy.
APPRAISAL
Administrative
A two year retention allows the bureau to compile a history of problems with equipment that is needed to decide whether the equipment should be replaced.